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Garda Crest

Banks refuse to refund internet fraud victims

Bank customers urged to take more care of personal data

There are countless warnings from banks and police forces advising people to be careful what they download onto therir computers.

Foe example recently Gardaí advised that bank customers should not open phishing emails

Gardaí say they have seen a noticeable increase in cyber-criminals using “phishing” to steal money from people’s bank accounts.

internet search

Since January, up to 250 people have reported to gardaí that they have been victims of the crime.

The amounts stolen vary from €100 to €40,000.

Gardaí advise that bank customers should not open phishing emails, as they may contain a Trojan virus that will be downloaded to their computer.

If they do open one of these emails, they should contact their bank immediately.

They should also never respond to the phishing email under any circumstance.

Bank customers should also ensure their anti-virus software is up to date.

The Garda National Bureau of Fraud Investigation has said the thefts are being carried out by criminal cyber gangs over the web from various jurisdictions.

Some are using so called “mule” accounts in Ireland to transfer the stolen money into.

This can involve the gang paying unscrupulous individuals in Ireland small amounts of money for the use of their accounts, or the gangs themselves setting up their own Irish-based accounts.

Either way, money is transferred out of the victim’s account, into the mule’s account, before being withdrawn locally in Ireland and sent to the crime gangs abroad.

Gardaí say the gangs are based in a variety of locations, including West Africa and Eastern Europe.

However, using remote hosting technology, they can make the phishing emails appear to come from entirely different jurisdictions to the one they are living in.

Gardaí say in many cases banks refund the money that has been stolen.

However, this is not always the case, particularly in circumstances where the individual who has been defrauded has been warned about the dangers.

The Irish Payment Services Organisation has also noticed a spike in phishing crimes.

However, it says that a number of banks in Britain are now refusing to refund money stolen using this technique, because they claim they provide enough warning information to their customers.

One wonders how long before Irish Banks follow suit?

This article includes material from the RTE News Website

Irish Web Design – Banks refuse to refund internet fraud victims

internet users hit by ransom email spam

Internet users hit by ransom email spam

Internet users hit by ransom email spam

The emails appear to be from banks and financial organisations.

Millions of internet users in the UK are at “significant risk” from spam ransomware emails seemingly from banks and financial organisations.

The emails look like invoices or voicemails but in fact contain malware called Cryptolocker, which can encrypt files and the network, demanding payments in Bitcoins, worth about £536, to have it removed.

internet users hit by ransom email spam pc

The UK’s National Cyber Crime Unit (NCCU) warned that emails disguised as posts from banks and financial organisations are aimed at small and medium businesses and millions of bank customers.

In a statement, NCCU said: “This spamming event is assessed as a significant risk.

“The emails carry an attachment that appears to be correspondence linked to the email message (for example, a voicemail, fax, details of a suspicious transaction or invoices for payment).

“This file is in fact a malware that can install Cryptolocker – which is a piece of ransomware.”

NCCU deputy head Lee Miles said that the NCA are actively pursuing organised crime groups committing this crime. “We are working in cooperation with industry and international partners to identify and bring to justice those responsible and reduce the risk to the public,” he said.

Bitcoins have been increasingly targeted by cyber hackers, with about 4,100 Bitcoins valued at over a million Australian dollars being stolen from the online payment processor

This article originally appeared on CBR

Irish Web Design – Internet users hit by ransom email spam

loyalty build logo

Data on 500000 people stolen

The Data Protection Commissioner has said the credit card details of up to 500,000 people across Europe may have been compromised by the data breach at Loyaltybuild.An inspection team from the Office of the Data Protection Commissioner has also confirmed that the names, addresses, phone numbers and email addresses of around 1.12 million clients were also taken.

Billy Hawkes said his office has now made contact with colleagues across Europe to inform them of the security breach.

Loyaltybuild runs special offers and incentive schemes for major retailers, utilities and service providers in Ireland, the UK, Scandinavia and Switzerland.

supervalu logoaxa insurance logo

The ODPC said an inspection team has confirmed that the full card details of over 376,000 customers were taken.

Of this figure, over 70,000 were SuperValu customers and over 8,000 were AXA Leisure Break customers.

The details of another 150,000 clients were also potentially compromised.

It said initial indications are that the breaches were the result of an “external criminal act”.

Managing Director Peter Steenstrup has said he is deeply sorry for what is described as a major security breach at the company.

He urged customers to check their bank account statements and report any suspicious activity.

Mr Steenstrup said Loyaltybuild takes data security very seriously and the company is working to ensure that this will never happen again.

The Data Protection Commissioner said the criminals who breached security have all the information they need in order to use the payment cards.

SuperValu and AXA have now suspended the schemes.

Customers are being advised to contact their banks and to check for any suspicious activity on their accounts.

Thousands of people who made Getaway Breaks bookings between January 2011 and February 2012 are advised to contact their financial institutions.

Stena Line has said it is working with Loyaltybuild to establish the extent of the security breach after it was involved with what the company said was a small scale, tactical hotel promotion.

It urged customers to contact Stena Line at 01-2047777 if they have concerns over the breach.

Independent investigation being carried out

Mr Hawkes has said that affected customers should check financial transactions on cards over the last two years.

Speaking on RTÉ’s Morning Ireland, he said: “It’s important that the customers affected actually look and check with their financial institutions, identify if there are any transactions they didn’t authorise.”

Mr Hawkes said it was a serious breach and his team will be attempting to see just how much information criminals have gained.

“We’ll also find out if, for example, other types of information might have been accessed such as passwords and so on because people often use the same password on different sites.”

Customers urged to cancel cards

The Consumers’ Association has recommended that any consumers affected by the security breach should cancel their cards.

Speaking on RTÉ’s Today with Sean O’Rourke programme, CEO Dermott Jewell said there is a strong likelihood that criminals have sold on sensitive information.

“With that news out there, there is every likelihood that criminal elements will say fine there is no point trying to use this because there will be a high alert.

“But that is not to say they haven’t sold some of these onto third parties in other jurisdictions.”

Andy Harbison, Director of Forensic and Investigation services at Grant Thornton, said there is a healthy black market for this form of data.

The specialist in combating cybercrime said that once the data has been stolen, it is auctioned off to other criminals who steal the money from bank accounts.

Mr Harbison said the gangs will often conduct a test on accounts to make sure they are active by instigating a small transaction for a few euro.

He said that previously cyber thieves would use credit card details to steal large amounts, but that it is now more common to take much smaller amounts on a frequent basis in order to avoid detection by account owners.

This story originally appeared on the RTE News website

Irish Website Design – Data on 500000 people stolen

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